“I just wanted to thank 4S eye care and Optometry for their excellent customer service. Today, I had a problem with my form of payment. Instead of becoming short or judging, the staff, were patient and helpful and we solved the issue together. Stacy Pehau was particularly helpful, but overall ALL the staff were amazing. Thank you for taking the time to care about your customers.”
“I couldn’t be happier with the doctor I saw and their staff. The optometrist took the time to answer all of my questions and I never felt pressured to buy anything. He explained everything that he was doing and I even got to see a scan of the back of my eye.
As others have posted, the office has a lot of high tech equipment- much different from what I’ve seen in other offices in the past.
I think the hardest part was trying to pick out my new frames- they have A LOT to choose from.”
“Dr. Natalie Li and the 4S Eyecare Team provided the best care! I just had LASIK at their affiliated location NVISION in La Jolla, but La Jolla is a bit of a drive for me. I chose to have my pre-op and post-op care handled by 4S Eyecare. I have been a patient for a couple of years; this is also where I get my contacts and glasses, but those days are over for me now! I couldn’t be happier – everyone in their office has been courteous and professional (my favorite is the guy in the bow-tie – really cool cat). Dr. Li has a sunny disposition and is very knowledgable. I highly recommend this place :)”
“My whole experience at 4S Eyecare has been amazing. Plus, if you are busy like myself, they have Saturday hours!!!
It has been 10 years since I had my PRK laser eye correction and after recently complaining that things were not as sharp anymore, I made an appointment to get my eyes checked.
The staff ran a few high tech tests on me and then Dr. Natalie Li explained to me the results of the tests and that my vision had slightly changed. I was then able to pick out glasses…they have the latest styles and trendy designers (I have a wide head, Stacy and Tyler helped me find something that looked and felt great.)
I will now being going here for all of my eye care needs. Dr. Natalie Li is very knowledgeable and was more than willing to answer all of my questions. The staff there was equally as attentive.”
“4s eyecare is great. The staff is ALWAYS very friendly and accommodating each time I come in. Their customer service is top notch and Dr. Wan is very knowledgeable and good at his job. You can tell that he enjoys what he does.”